Your Rights as an Air Passenger

Even the best-planned trip can be thrown off course:

• Your flight is delayed
• Your flight has been canceled
• Your airport was unreasonably changed on arrival and departure
• Your suitcase(s) did not arrive on the outbound or return flight
• You did not get the seats you had paid for

None of this is nice, but it doesn't have to be a burden. Those who know their rights remain sovereign.

We are not allowed to give you legal advice, but we will show you where and how you can assert your claims - whether directly via the airline, arbitration boards or digital service providers. This way, if the worst comes to the worst, you can keep your mind free for what matters: Your health and your travel experience.

On the " Passengers Friend website you can find out exactly how much you can expect to be refunded.